Plan Your Visit

What to expect during your first visit.

Bring your insurance card, your current glasses, and your list of questions — we'll take care of the rest.

Plan for about two hours

Please plan to be in our office two hours for your initial appointment. This allows time for a comprehensive history, exam, and any testing that may be required. An initial appointment with a specialist may take longer than two hours.

What to bring

  • Insurance card(s) and photo identification
  • Co-pay if one is required by your insurance
  • Insurance referral if needed
  • A translator or interpreter if needed
  • Prescription glasses if you wear them
  • Complete medication list

Insurance

Eye Consultants of Syracuse accepts most major medical plans, including Medicare. (Vision plans aren't accepted directly, but we can provide an itemized receipt to submit to your vision carrier.) See our accepted insurance list, or call (315) 422-4412 if you'd like us to verify your specific plan before you book.

Cancellation policy

If you know you can't keep your appointment, please cancel by calling the office at (315) 422-4412 at least 48 hours before your scheduled appointment. There is a $50 no-show fee and a $50 late cancellation fee.

If a health issue or emergency keeps you from your appointment, please call us — we work with patients on a case-by-case basis.

Need to schedule?

Use the patient portal anytime, or call the office closest to you.